Stupid Tech Support
By no means is tech support immune to exhibiting computer stupidity of their own. This page consists of stories of customers that just can't get the help they need.
* Customer: "Hi, I can't seem to connect you guys are you having a problem?"
* Tech Support: "Well sir, what dialup software are you using?"
* Customer: "The one you provided."
* Tech Support: "And what version is it?"
* Customer: (says the version number)
* Tech Support: "Oh, that's the problem you need the latest version."
* Customer: "Ok, how do I get it?"
* Tech Support: "Well, just transfer the file via FTP."
* Customer: "Well that would be nice, but I can't connect to the Internet."
* Tech Support: (sounding exasperated) "I told you just to FTP the file sir."
I hung up.
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